Returns & Exchanges
At The Golf Guys Online, we want you to be fully satisfied with your gear; if your purchase doesn't help your game, you can return most items within 30 days of delivery. All returned products must be in their original, unused condition with all tags and packaging intact.
Initiate Your Return
Log in to your account or use our guest portal to enter your order number and email address to start the return request.
Package Your Gear
Securely pack the items in their original manufacturer packaging and include the printed return authorization slip inside the box.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our pro-shop team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
